CornerHouse Discontinue Contact Policy
At CornerHouse, we respect the wishes of our supporters and are committed to ensuring that individuals can opt out of communications at any time. Our Discontinue Contact Policy allows any person to request the cessation of contact, and we ensure that such requests are handled promptly and in accordance with our procedures.
1. Discontinuation of Contact upon Request
Our policy states that contact will be discontinued upon a person’s oral or written request, without restricting the method by which such a request can be made. This includes requests made via phone, email, postal mail, or in-person. We honor all requests to cease contact and will ensure that the person’s preferences are respected.
2. Process for Discontinuing Contact
Upon receiving a request to discontinue contact, the following steps will be followed to ensure the request is processed:
Receipt of Request: We will acknowledge the request, regardless of the method of communication, and confirm that it has been received.
Review and Processing: The request will be reviewed by our team to ensure all relevant communication channels are identified (e.g., email, direct mail, phone calls).
Action Taken: The request will be entered into our database, and contact will be discontinued across all identified communication channels. We will make every effort to remove the individual’s information from all future marketing and solicitation lists.
Confirmation: We will confirm to the individual, either verbally or in writing, that their request has been processed and that they will no longer receive communications from us.
Monitoring: We will monitor our communications to ensure the individual’s request is respected and that no further contact is made unless required for legal or administrative purposes.
3. Ongoing Commitment to Privacy
CornerHouse is committed to upholding the privacy and preferences of those who support our mission. If you wish to discontinue contact or have any questions about our procedures, please contact us:
Stacey Jensen, Development Director
stacey@cornerhousemn.org
763-439-5837